Privacy and Cookie Policy

POLICY STATEMENT

This policy statement is effective immediately for all users.

SCOPE

This policy applies to Morecroft Electrical Ltd. This privacy policy describes how we use the personal information that we collect from you, or that you provide, when you visit our website or use our products and services that we provide or otherwise contact us.

WHAT IS PERSONAL DATA?

Personal data relates to any information about a natural person that makers you identifiable which may include but is not limited to:

– Names and contact information i.e. email addresses and telephone numbers
– Personal information such as date of birth, national insurance number
– Educational information (including qualifications, grades)
– Characteristics such as gender, ethnicity, nationality
– Financial information such as bank details
– Company information, financial and staff details
– Website usage data

WHAT IS SENSITIVE PERSONAL DATA?

Sensitive personal data refers to the above but includes genetic data and biometric data for example:

– Medical conditions
– Religious, philosophical beliefs and political opinions
– Racial or ethnic origin
– Convictions
– Biometric data

WHAT IS A DATA CONTROLLER?

For GDPR purposes, the “data controller” means the person or organisation who decides the purposes for which and the way in which any personal data is processed. The data controller is Morecroft Electrical Ltd, Milldale House, Prime Enterprise Park, Prime Parkway, Derby, DE1 3QB.

WHAT IS A DATA PROCESSOR?

A “data processor” is a person or organisation which processes personal data for the controller.

WHAT IS DATA PROCESSING

Data processing is any operation or set of operations performed upon personal data, or sets of it, be it by automated systems or not. Examples of data processing explicitly listed in the text of the GDPR are: collection, recording, organising, structuring, storing, adapting, altering, retrieving, consulting, using, disclosing by transmission, disseminating or making available, aligning or combining, restricting, erasure or destruction.

What information do we collect about you and how?

A range of personal information is collected in a variety of ways. We collect personal information from you when you communicate with us for any reason.

In addition, we will automatically collect information from you when you visit our website (via the contact us page). Website usage information is collected using cookies.

Use of Cookies

We use “cookies” to collect information about you and your activity across the website. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit so we can understand how you use our site and serve you content based on preferences you have specified. For more information visit www.aboutcookies.org or www.allaboutcookies.org.

You have the right to choose whether or not to accept cookies and to set your own cookie preferences on your computer. If you do not wish to accept cookies from us, you should instruct your browser to refuse cookies from our website, with the understanding that we may be unable to provide you with some of your desired services without them. This policy covers only the use of cookies between your computer and our website; it does not cover the use of cookies by any advertisers.

Transferring your information outside Europe

The information provided by using our website may be transferred to countries outside the European Union (“EU”). For example, some of our third-party providers may be located outside of the EU. Where this is the case we will take steps to make sure the right security measures are taken so that your privacy rights continue to be protected as outlined in this policy. By submitting your personal data, you’re agreeing to this transfer, storing or processing.

If you use our services while you are outside the EU, your information may be transferred outside the EU to give you those services.

Access to your Information, Correction, Portability and Deletion

What is a Subject Access Request?

This is your right to request a copy of the information that we hold about you. If you would like a copy of some or all your personal information please write to us at the following address : Morecroft Electrical Ltd, Milldale House, Prime Enterprise Park, Prime Parkway, Derby, DE1 3QB. We will respond to your request within one month of receipt of the request.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate by writing to the above address.

Objections to processing of personal data

It is your right to lodge and objection to the processing of your personal data if you feel the “grounds relating to your particular situation” apply. The only reasons we will be able to deny your request is if we can show compelling legitimate grounds for the processing, which overrides your interest, rights and freedoms, or the processing is for the establishment, exercise or defence of a legal claim.

Data Portability

It is also your right to receive the personal data which you have given to us, in a structured, commonly used and machine-readable format and have the right to transmit that data to another controller without delay form the current controller if:

(a) The processing is based on consent or on a contract; and
(b) The processing is carried out by automated means.

Your Right to be Forgotten

Should you wish for us to completely delete all information that we hold about you please notify us in writing to : Morecroft Electrical Ltd, Milldale House, Prime Enterprise Park, Prime Parkway, Derby, DE1 3QB.

Complaints

Morecroft Electrical Ltd is dedicated to being compliant with the Act and GDPR. Anyone wishing to report concerns should, in the first instance, contact us and we will aim to resolve any issues.

If you feel that the complaint has not been dealt with to your satisfaction, you can formally complain to the Registrar :

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel : 0303 123 1113

Web : www.ico.org.uk

Changes to Privacy Policy

We reserve the right to update this privacy notice at any time to take accounts of changes in our business and legal requirements. We will place updates on our website.

Get in touch

Please get in touch to speak to a member of our team

01332 349 580
01332 371 364
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Morecrofts Milldale House, Prime Enterprise Park, Prime Parkway, Derby DE1 3QB